. The new private sector banks have rewritten banking experience in India and been a game changer in banking and retail banking in particular; though the PSU Banks have now caught up though inspite of their staid image with the public. The role, ambit and performance of the new age private sector banks is well recognised and justly so and cannot be doubted in any manner. However what has puzzled me is the sheer churn at private sector banks and the staff turnover, that is at entry level of trainees recruited by most of them with designations such as Assistant Managers or Officer Trainees, normally for the operational areas. Coming out of a bank which claims to have founded modern retail banking, I ran into Ramesh (name changed), I asked what he was doing at a rival bank as he was employed at a bank which claims to be having the finest systems and processes in India. He laughed and said, ‘Sir, have been working in two banks and this is the third, where do I go, the stress of target...
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