LEGAL AND ETHICAL ASPECTS OF START UPS.
DINESH K KAPILA, CGM (Retd), NABARD,
Mentor
My subject areas today are For a Start
Up How to Plan Legal and Ethical Steps. Now this is a somewhat gray area for
most founders, they often overlook this. Or leave it to advisors. I am going to
emphasise here that my coverage will be based on what I know, perceive and
observe, specially as regards Ethics. The typical founder is so involved in
raising resources, deploying manpower, meeting investors and fire fighting,
that the legal side or aspects get lower attention. Its often delegated to a
legal recruit, often with minimal real world legal or court experience. As about Ethics, we have to be able to balance
it against the need for the hustle in business, the need to grow exponentially,
the pressure of investors and plain simple greed.
Let
me clarify I am not a lawyer or expert, I just have an interest in start
ups and this issue is something I have often encountered in a limited way. As
regards Ethics, I am not a philosopher or professor, I simply say your heart
and culture are reflected in your actions.
Entrepreneurship is always an exciting adventure full of potential
and possibilities. However, the road to entrepreneurship is long and presents
many challenges, especially in the legal field. For Indian startups, the legal
aspect is not just mere compliance but an essential tool for long-term business
growth and sustainability. There is a need for comprehensive legal work in the
Indian startup ecosystem, which has grown exponentially in the last few years.
Legal considerations must not be
ignored in the development process. These lay the foundation for a startup’s
activities and therefore affect everything from the type of company structure
to compliance with rules and the protection of intellectual property.
Unforeseen legal issues can arise that can plunge a startup into a costly
dispute or trigger sanctions that can drive it into oblivion. In this way,
legal advice becomes a strategic necessity and not a formality.
The startup ecosystem has been booming
in India, driven by government initiatives, increased funding from venture
capitalists, and an ever-growing market of young, tech-savvy consumers. The
government’s Startup India initiative has helped fuel innovation and
entrepreneurship, allowing startups to access funding, mentorship, and other
resources. With growth, therefore, comes the necessity for strict adherence to
legal norms, which implies that an entrepreneur must be equipped with the right
legal knowledge and expertise.
My thoughts started from a founder
coming over for a discussion. His partners were trying to sell out their shares
and he was facing a real dilemma over retaining control over his start up. Or
when another mature start up, now matured, had its founder state he had crafted
his start up with an equal share for his brother and a close friend, now these
two were against him. This made me curious. Who guided them in this process.
Were they adequately briefed. My own son, Prashant, a lawyer in practice, based
on his legal relationships with start ups, also underlined the need for
founders to select a lawyer wisely, to which I also agree. We even know about
some established companies, ill drafted contracts on shareholding has made
founders rue their decision, whether driven by ignorance or trust or emotions.
I have heard reasons like, but we were best friends or cousins or we never knew
we would go grow this much. This is only hindsight or thoughts, the damage is
done.
I know a start up which raised Rs 30
crore, had a unique idea, great Board, dreams of goig to an IPO in five to six
years, and went bankrupt. Totally, the founder is in dire straits. O do not
even know what is expected from me, as I have been sounded out, I am more of a
talking board. But the whole issue is, the Founder was let down by his
investors and he depended upon the legal firm connected with the Investors. And
his ill drafted agreements led to his partners deserting him, he says I
trusted. A disturbing lesson. What about non disclosure agreements, its
generally recommended to have them specially before the recruiting process, to
protect confidential information including technical processes. Of course it
can be situation specific or as per the perception of a candidate, but how many
focus on this. So it is not just about knowing what the law states and
specifies and complying, it is about understanding the law, deciding your
structure and then aligning your goals and vision with it. That is the crux. Or
a losses yet tender winning concern as I came to know.
Ethics, yes, why not. But not just
about compliances but understanding the spirit of it. And I go one step
further, ethics in data, ethics in business, having a conscience and
understanding the complexity and socio economic reality of our nation. I met a
founder focused on a physically challenged technical assistance, he was blunt,
he would build for the developed world but not for India. Though he could. Or a
start up based on quick purchases of fruits and vegetables, to my specific
query, for all the big talk, the offer to farmers for vegetables was Rs 1/- per
kg more than the nearest rate at the Mandi – formal market. How do you treat
your employees. New Hires. Do you feel responsible for them. And their
families, if the business goes under. A businesswoman, who has revived her business single handedly
after the demise of her husband, won my heart by stating that her every
decision had her think of this aspect too. Data, one start up told me they had
plus 7500 farmers enrolled, later it transpired, that the Commission Agents at
a few markers were actually enrolled as partners, and their claims for the
number of customers were accepted as such and totalled up. This is the issue of
ethics. Respect your mentors, I have felt this personally and this should find
a place too.
Setting
up a startup in India involves several crucial legal aspects,
including choosing the right business structure, registering your business
with the government, understanding tax benefits and compliances, labor laws and
compliance, intellectual property protection, and managing contracts
effectively.
Here's a breakdown of key legal
considerations:
- Business Structure:
- Choosing the
right structure: Select a structure like a private limited company
or LLP, which offers limited liability and potential benefits. It
could be a sole proprietorship, partnership firm, Limited liability
partnership, private limited company or a public limited company.
- Startup
India Recognition: Consider registering as a "Startup
India" recognized entity to potentially access incentives and
streamlined processes.
- Registration and Compliance:
- Legal Entity
Registration: Register your business as a legal entity to ensure
operational smooth and compliance with legal requirements.
- Government
Registration: Complete all necessary registrations with the relevant
government bodies.
- Startup
India Certification: Obtain certification from the Inter-Ministerial
Board before incorporation.
- Tax and Financial Compliance:
- Tax
Benefits: Understand tax exemptions and benefits offered to startups
under the Startup India scheme.
- Tax
Compliance: Comply with all applicable tax laws, including income
tax, goods and services tax (GST), and others.
- Labor Laws:
- Adherence to
Labour Laws: Comply with relevant labour laws regarding employment,
wages, and working conditions.
- Intellectual Property Protection:
- Protecting
Your Assets: Safeguard your startup's intellectual property rights,
including patents, trademarks, and copyrights, through legal
frameworks.
- Contract Management:
- Effective Contractual
Obligations: Implement robust contract management practices to
mitigate risks and ensure smooth business operations.
- Co-founder
Agreements: Draft a co-founder agreement to outline terms, equity
distribution, and other critical aspects. Think it over deeply.
- Data Protection:
- Data Privacy
Compliance: Adhere to data protection regulations, including storing
and managing customer data securely, and ensuring data privacy policies
are accessible.
- Startup India:
- Eligibility: Ensure
your company meets the criteria for Startup India recognition (e.g.,
being a private limited company or LLP, a turnover less than 100 Cr in a
calendar year, ability to create wealth, etc.).
- Benefits: Access
various government schemes and incentives for recognized startups,
including funding, tax benefits, and streamlined compliance
processes.
- Key Documents:
- MOA &
AOA: Make sure to prepare the Memorandum of Association (MOA) and
the Articles of Association (AOA), which are crucial documents for the
legal formation of a company. Think over these carefully, every word
or line.
- Seeking Legal Advice:
- Consult
Legal Experts: Consult with legal professionals and advisors
specializing in startup law to navigate the Indian legal landscape
effectively.
The importance of timing to incorporate or set up a formal structure
1. When to incorporate a startup Founders need to incorporate as soon as possible to protect against
personal liability. When your business is a corporation, it assumes this risk
so your personal finances will not, in most cases, be affected by third party
claims.
2. When you need flexibility Incorporation allows you
to freely transfer shares without approval from other shareholders. Most
startups, however, do restrict transfers to protect the corporation and
shareholders. The right of first refusal, for example, gives the corporation a
right to repurchase a departing founder’s shares.
3. When you need Investors Prior to investing in
your startup, investors at every stage of your startup — from angels to venture capitalists — will insist that you incorporate. Any
investor funds you receive cannot be co-mingled with your personal funds. To
prevent this, you need to incorporate so you can open a bank account in the
company’s name, isolate company funds and maintain financial statements.
4. When you own intellectual property As you grow, you’ll begin to amass intellectual property (IP) like patents, copyrights, trademarks and trade secrets. These
are valuable assets, and you need to make it clear as soon as possible that
your corporation owns your IP. The chain of IP rights and titles cannot be
broken. The easiest way to ensure this is through corporate ownership. If IP
ownership is uncertain, it will impact investments, partnerships, and
acquisitions.
5. When you need prestige Corporations have
greater credibility among investors, partners and customers — particularly for
startups.
How to incorporate your startup For many businesses, it
makes fiscal sense to incorporate in your home state or where you intend to do
business. But for startups looking to secure outside funding, investors will
likely insist that you incorporate in some other location or
even abroad, because of maybe a favorable corporate
climate.
Do you need a lawyer to register your startup? Setting up a Corporation,
a formal company,, my preference is to use an experienced lawyer, and many
entrepreneurs still choose to retain one for various reasons, even for on line
submissions or certifications, get every document vetted and understand it.
Online services are now discussed in India but try the lawyer you can tap on
route if possible. Try to negotiate a fees that covers informal consultations
too.
A Co-Founder Agreement allows you to set out the equity ownership,
initial investments and responsibilities of each Co-Founder. The purpose of the
agreement is to make the understanding the co-founders have regarding the
functioning of their company and relationship and obligation between
co-founders legally binding through a formally written agreement.
The formation of such an agreement requires an open discussion
between the partners regarding their apprehensions, fears, outlook, aspirations
and all arrangements involving the start up. The objective of the agreement is
to minimize the possibility of debilitating surprises in the future when the
company is functional in terms of inter co-founder relationship. One of the toughest challenges for founders of a young
company is deciding how to split the equity among the founders and early hires.
This is especially complex when cofounders are inexperienced or have a
friendship as well as business partnership. Putting value on each partner’s
role can get personal and it is best done not in one late-night session, but
more methodically, over a period of time, and with advice.
Legal mistakes can be incredibly costly for startups. Some of the mistakes that the Startup make
are: -
1. Not negotiating a co-founder’s agreement;
2. Not starting the business as company;
3. Not evaluating regulatory issues in
your business;
4. Not considering intellectual property
related issues;
5. Not having a privacy policy and
effective terms of use; and
6. Not choosing the right legal counsel.
It is essential for every Software Developer/Companies to
have a firm grasp of intellectual property rights and how they apply to the
Software Industry. Software developers/Companies need a solid understanding of
their rights to develop and protect a brand, ensure exclusive ownership of
their creations, and keep their work confidential to create and maintain an
advantage in this competitive market.
Many startups do not recognize that having
a privacy policy is mandated by the law if they are collecting sensitive
personal information
R Why Do You Need
a Lawyer for Your Startup?
Hiring a lawyer may be of prime
advantage in many areas concerning an operation. To begin with, this lawyer may
aid to determine the most suitable form for the business that shall fit in well
in executing a specific goal during creating such a startup. This in return
helps to minimize individual liabilities and reduce taxation dues. Secondly,
all other requirements from local and national bodies pertaining to
registration, licensing or permit are all sourced for by the lawyer on your
behalf, thus saving a possible offense of the law.
Lawyers also play crucial roles in
drafting and review contracts. A well-crafted contract will prevent all kinds
of misunderstandings and further protect the interests of all parties involved.
Moreover, a lawyer can counsel startups on the intricacies of employment law so
as to draft employment agreements that are compliant with labor laws and
statutory benefits are received.
Legal advice is most critical when
seeking funding for startups. A lawyer would help negotiate terms with the
investors, structure equity agreements, and ensure compliance with the
securities laws. Legal representation is also a significant advantage if there
are disputes since lawyers can navigate the complexities of mediation,
arbitration, or litigation.
Choosing the Right Business Structure
One of the first critical decisions
that a startup has to take is the choice of its business structure. In India,
there are several options, each with its advantages and disadvantages. A sole proprietorship
is the simplest form of business ownership, allowing full control to the owner.
However, this structure exposes the owner to unlimited liability, meaning
personal assets could be at risk if the business incurs debt or faces legal
issues.
A partnership is the sharing of
ownership, responsibilities, and profits by two or more people. These are the
advantages associated with this structure: shared resources, expertise, and all
this has a disadvantage – shared liability.
An LLP retains the benefits of both a
partnership and a corporation. Whereas in an LLP, members have limited
liability that protects their personal assets from a business’s debts.
Therefore, this structure is most loved by startups as it offers easy flexibility
without the onerous regulatory requirements of a private company.
A Private Limited Company, as a
separate legal person, offers its shareholders limited liability, which is the
correct organizational structure for startups which intent to raise capital
through giving equity funding, thus has permission to have several share
holders and issue shares however, it has much stiff compliance and costlier
functioning. The appropriate business structure could only be decided after
balancing out several factors that could range from liability and taxation, to
funding needs, and obligations compliance. It is best for a lawyer to consult
to better clarify which of these structures would fit the startup’s vision and
operational strategy.
Registration and Compliance
After determining the business
structure comes the registration of the start-up. In India, it involves a few
steps as it begins with the naming of the business to unique and then
submission of documents with the Ministry of Corporate Affairs. On the basis of
selected structures, some registrations are mandatory. For example, when one
chooses a tax’s name, one must need GST because it is indispensable.
Apart from registration, the startups
have to obtain several licenses and permits. Some of them include Shops and
Establishment license, professional tax registration, and industry-specific
licenses. All these compliances are not only legally binding but also important
for building credibility with customers and investors.
The other critical aspect of running a
startup is ongoing compliance. This includes annual filing requirements,
conducting audits, and maintaining proper accounting records. Failure to comply
with these obligations may attract penalties or even the revocation of
licenses. For this reason, it is very important for startups to stay informed
about their compliance requirements and seek legal guidance to ensure
adherence.
Intellectual Property Rights (IPR)
Intellectual property protection, in
today’s competitive business climate, is basically indispensable for a startup.
IPR is short for a wide range of rights conferred under law, which mirror
intellectual creations, such as inventions, literary and artistic works,
symbols, names, and images used in the course of trade. This way, IPR
protection can never be overemphasized, as it will ensure startups protect
their innovation and remain afloat.
There are various forms of IP
protection available to startups. Patents prevent other people from making,
using, or selling a patented product without permission. Trademarks protect
brand names and logos so that consumers can identify a startup’s products from
those of competitors. Copyrights ensure original works of authorship, such as
software code, music, and literature, are protected. Finally, trade secrets
protect confidential business information from which the startup derives a
competitive advantage.
The process of registration and
enforcement of IPR requires the clear understanding of the steps involved.
Lawyers can be of great importance to guide startups through all the processes
of registration in order to ensure proper filing of applications and in the
right time. Legal advice is always required to enforce rights in case of
infringement and remedy.
Contracts and Agreements
Any business relationship is formed
into contracts, which are pretty much extremely essential in case of startups
because they create well-drafted agreements that one does not go into dispute
with people or against his interests. These main contracts, therefore, include
partnerships, employment, NDAs and service contracts with suppliers and
customers.
A partnership agreement details all
the terms of cooperation that are involved between partners: their roles,
responsibilities, profits, and how disputes arising between partners are
resolved. Employment contracts detail the employment terms and conditions,
stating the work duties, compensation package, and conditions for its
termination. NDAs prevent sensitive information shared between two parties from
being used elsewhere. They ensure that a party’s proprietary knowledge stays
confidential.
There is no doubt that well-drafted
contracts are important. Ambiguously worded or poorly constructed agreements
often lead to misunderstandings and legal disputes. A lawyer will ensure that
the contracts have essential clauses such as a mechanism for dispute
resolution, indemnity clauses, and confidentiality provisions that will ensure
adequate protection for the startup.
Employment Law
Labor laws are highly relevant to
startups, as such firms start hiring their very first employees. It broadly
encompasses all the matters concerned with employment, wages, working
conditions, and all employee benefits. Compliance to these laws is critical
because non-compliance may cause unhealthy legal complications and a work
environment.
Drafting employment agreements
constitutes a critical step toward specifying the employer-employee
relationship. Such agreements ought to include job responsibilities, the
compensation package, hours to be worked, and remunerations. Further, they
should specify procedures relating to termination and reasons for the same to
minimize the occurrence of disputes.
Statutory benefits involve EPF, ESIC,
and gratuity. That is something that requires awareness about the requirements
for such compliances and creating an amiable workforce. Such obligations will
be fulfilled through legal counsel while ensuring they are adopting best
practices in employee relations.
Funding and Investment
The biggest issue with most startups
is probably accessing funds. There are lots of funding types-from angel
investors, venture capital to crowdfunding. Each of these types has legal
considerations and deep financial considerations that must be addressed in
protecting the interest of the startup.
The legal implications of equity
financing must be known by the startups when raising funds. This involves
negotiation terms with the investors, structuring equity agreements, and
securities laws compliance. Equity agreements must define clearly what rights
and obligations the shareholders hold-to include voting rights, distribution of
dividends, and also exit provisions.
Such agreements can be drafted by a
lawyer, usually reflecting the needs of a startup but in alignment with legal
requirements. For instance, he may even help startups navigate through their
due diligence processes-most investors undertake before placing any funds in a
startup venture. Proper legal guidance during due diligence can add more and
enhance the appeal of attractiveness for potential investors and secure
financing.
Regulatory Compliance
Every industry in India has specific
regulations, and startups must comply with them. Be it a technology firm or
health care, to operate legally and ethically, one should know the regulations.
Industry-specific regulations do not only safeguard the startup but also gain
confidence among consumers and stakeholders.
With the upsurge of tech start-ups
handling personal information, data protection laws have increased in
importance. Data protection and cyber security in India are mainly governed by
the Information Technology Act and its rules. Some global regulations, such as
the General Data Protection Regulation (GDPR), come into play if a company
operates in international markets, with the implications for companies.
Consumer protection laws also are
equally important to protect customer rights. Startups should always ensure
that their products and services are in line with such laws, which gives full
transparency and quality to consumers. Legal counsel will, therefore, be a
perfect guide for navigating through regulatory landscapes to help mitigate
risk and maintain compliance.
Dispute Resolution
Conflicts are an inevitable part of a
business. For start-ups, knowing how to resolve disputes effectively is crucial
for minimizing disruptions and conserving resources. Some common types of
disputes that a start-up may face include contractual disagreements or
employment-related issues.
There is mediation and arbitration,
which may be relatively cheaper and faster than a litigation process. It is
beneficial in that it provides avenues for the parties to resolve an amicable
dispute without causing some damage to the business relations. A lawyer may
enable a contract to stipulate a clear framework on disputes resolution,
specifying mediation procedures and arbitration procedures.
Litigation should rarely be the first
course of action but legal counsel is necessary whenever disputes go sour. A
lawyer can coach a startup through the process of litigation by helping in
preparation of all necessary paperwork and representing the interests of the
startup in court.
Taxation for Startups
Doing business entails tax
obligations. An India new venture has to function within a broad and vast array
of tax obligations which comprise corporate tax, income tax, and Goods and
Services Tax (GST). Business has to know all such obligations to maintain
compliance, hence avoiding penalties.
Specific tax incentives and exemptions
are also available to startups to encourage entrepreneurship. For instance,
under Section 80-IAC of the Income Tax Act, eligible startups can claim a tax
holiday for three consecutive assessment years. Such incentives can be very
relieving in terms of finance, especially in the early stages of operation.
Tax compliance and planning is very
crucial to keep a startup in financial health and sustain it. Through a lawyer
working together with a tax advisor, startups would be assisted in setting up
effective tax strategies that will guarantee them adherence to tax obligations.
Exit Strategies
Exit planning is an integral part of
the lifecycle of a startup. Whether it’s an M&A or IPO, there has to always
be a well-defined exit strategy to ensure the optimum returns for founders and
investors alike.
Legal considerations during an exit
are complex and will affect the final outcome. A startup should ensure all
legal documents are in place, such as contracts with investors, employee
agreements, and records of regulatory compliance. There should be thorough due
diligence on the value of the startup and any liabilities that could affect the
exit.
Valuation is an important element of
exit planning. Start-ups have to go through proper valuation in order to
identify their actual worth. Professional legal counsel can guide through the
legal implications of certain valuation methods and help achieve better deal
terms at exit.
In conclusion, legal matters related
to startups in India are quite complex and two-sided. Care should, therefore,
be taken for the same to comply as well as protect the interest of business.
There should be no over-emphasized need for getting an attorney for a startup.
End.
From the right choice of a business
structure to regulatory compliance, every facet of legal compliance is pivotal
to a startup’s success. Startups should seek to put in place the best possible
legal foundation through professional counsel to navigate them through all the
complexities surrounding the setting up and growing of any business.
As the Indian startup ecosystem goes
through its growth trajectory, the key to long-term success will be staying
abreast of and proactive about the myriad legal obligations. The only priority
for startups would then indeed be their core mission-innovation and growth-with
an ensured foundation on solid legal footing.
Selecting the Right Lawyer
Navigating the legal landscape is a
crucial part of launching and scaling a startup. The right legal guidance can
help you mitigate risks, protect intellectual property, and ensure compliance
with regulations. As a startup in Chennai, Delhi, Gurgaon, Bengaluru etc,
finding a proficient startup lawyer who understands the unique challenges of
your business is essential. Here are five key considerations to keep in mind
when choosing a startup lawyer.
1. Expertise in Startup Law
Choosing a law firm with specific
experience in startup law is paramount. A proficient startup law firm will have
expertise in areas such as Founders' Agreements, funding strategies,
intellectual property protection, and statutory compliance. For instance, a
startup lawyer in Delhi or Gurgaon should be well-versed in local regulations
and the startup ecosystem. A lawyer who has advised companies from their
formation to significant exits can provide invaluable insights and help
navigate unforeseen challenges.
2. Industry-Specific Knowledge
Working with an industry lawyer who
understands the specific challenges and regulations of your sector can
significantly streamline legal processes. Different industries, such as
healthcare, manufacturing, or the gig economy, have unique legal requirements
that need specialized knowledge. For example, if your startup deals with gig
economy issues, having a lawyer familiar with these specific challenges ensures
they aren't coming up to speed while you are. The lawyer or firm should
actively shapes clients' businesses from their formative stages, providing
tailored legal and regulatory solutions suited to entrepreneurs and startups.
3. Accessibility and Location
Accessibility and proximity are
crucial factors when choosing a startup lawyer. Delhi, Gurgaon, or the wider
NCR region ensures easy communication and quick meetings. The need for
responsiveness and undivided attention cannot be overstated. Your lawyer should
be readily available to address time-sensitive issues and provide prompt
advice. Clear and consistent communication is vital for an effective
lawyer-client relationship, ensuring that your lawyer understands your business
operations and priorities.
4. Track Record and Reputation
A law firm's track record and
reputation are strong indicators of their capability to support startups.
Researching testimonials, case studies, and references from previous clients
can provide insights into their success with startups. Legal fields are reputation-heavy,
and referrals from other founders or business owners can guide you to trusted
partners. Alaya Legal, a reputable law firm in Delhi and Gurgaon, has a proven
track record of assisting startups in becoming distinguished market players,
ensuring that their clients receive the best possible legal support.
5. Cost and Flexibility
Understanding the cost structure and
ensuring it aligns with your budget is essential when choosing legal services
for startups. Discussing fees upfront and exploring flexible payment options
can help manage expenses effectively. Some law firms offer packages tailored
for startups, with options to defer payments until a significant funding
milestone is achieved. Open conversations about billing rates and fee
agreements can prevent misunderstandings and ensure that the legal services
provided are within your financial reach.
Pro Tip: Maximizing Your Legal Partnership
To get the most out of your
relationship with your startup lawyer, ensure clear and consistent
communication. Share regular updates about your business to keep your lawyer
informed and aligned with your goals. Consider having your lawyer attend
important meetings, such as board meetings, to provide immediate legal insight
and stay abreast of your company's progress. Additionally, use online legal
directories and services to find and vet potential lawyers efficiently. This
proactive approach can help you address legal issues promptly and maintain a
strong, supportive legal partnership.
Choosing the right startup lawyer
involves careful consideration of expertise, industry knowledge, accessibility,
track record, and cost. Ensuring that your legal partner can provide
comprehensive support tailored to your business needs is crucial for your
startup's success.
Legal Advise. I have always maintained start up
founders should maintain a close liaison with an aware lawyer while setting up
the company / start up. Today two youngsters well on their way to setting up a
start up (part funds raised) came to meet my son, Prashant Kumar Kapila, who is an advocate. He was pleasantly surprised at
their range of queries. Including the finalisation of shares between them (who
owns how many and in what mode and why) and I think two more founders, an exit
policy for a founder or a star / core employee and developing non disclosure
agreements etc. And inquiring about the mode of resolution of commercial
disputes with suppliers and customers. They had obviously done their homework.
Prashant expected them to be more focused at this stage upon resource raising
and planning and execution. I told Prashant if I had known them, I would have
complimented them. Rather than go by emotions, they were calmly setting out
their shareholding and if it came to it, even exits plus the structuring and
smooth ending out the process of dispute resolution and compliances. They were
clearly educating themselves, taking time out and going about it professionally
rather than just looking up an acquaintance. Even otherwise I find that at
times in house legal counsels can be more effective by interacting with lawyers
in actual practice. This is another aspect which is important. Just sharing
this crucial aspect which is often ignored.
I was myself flummoxed
after a founder, who actually pioneered the start up, rang up to ask how he
could coax his co founder, who had a substantial share, to exit. He himself had
brought him on board with a substantial share. For his technical acumen. Hence
the need to be careful from inception. And have a fundamental understanding of
the NCLT, Contracts, Arbitration, DRT, NI Act etc. And later, when the core
senior executive had to be let go, the concern was how to draft a non
disclosure agreement as he knew the technical and commercial aspects in depth.
Founders have to develop themselves. Let us work on
A youngster, a founder, had come over today to meet my
son, Prashant Kumar Kapila, a practising lawyer. I sat in only as the young
CEO had met me earlier. The drafting was of agreements with farmers on the one
hand and with vendors and suppliers on the other side. Plus a couple of
corporates. My only inputs were some on the project as such - not legal but
maybe legal cum operational. However we discussed and then agreed that the
agreement with farmers had to be structured simply but yet inclusive of all
crucial legal aspects. Else they would not agree or would lose trust, or be
apprehensive. And their rights and duties had to be clearly defined. As regards
the vendors or suppliers, these agreements had to be comprehensive and
carefully drawn up, complexity could replace simplicity if the clause or
concern demanded so. This is where the skill of the lawyer mattered in drawing
it up while nuancing all aspects and the CEO or founder had to equally skilled
in providing his or her inputs and views clearly and thoughtfully. The lawyer
and the Founder should invest time on the clauses. Clauses with Corporates
should ideally have arbitration as an enabling provision. Simply put as above.
Just a share to articulate my thoughts
I was talking to my son, Prashant
Kumar Kapila, a practising advocate. The young man has had an association with
some start ups at varying stages. My association has been more of what is the
sector all about but it has led to many founders reaching out to me for advise.
On partnerships gone sour, key personnel quitting and setting up their own
enterprises, being accused of fraud, tiffs with investors, missing out on key
clauses in agreements etc. Patents and IPR too. Well we the father son duo one
day discussed this and came to the conclusion each start up should preferably
have a competent (not necessarily expensive) legal advisor or consultant who is
in practice. Pay by the hour or case or a retainer is their decision. Even if
an in house legal associate is there, a competent lawyer in practice can offer
straight professional advise. As Prashant says, that is my value and similarly
with other such lawyers. A legal advisor would be ideal to formally define
partnerships and roles, equity, responsibilities and exits, the structure of
the company, the non disclosure agreements and safeguards to be incorporated on
exits by key personnel, vetting of contracts and compliances. Regulatory
compliance is a key area as are enforcing contracts. And understanding the implications
of certain government policies and modifications. Also contracts with vendors
and customers. Local employment rules and policies should be understood. And
whether to go in for arbitration if commercial disputes arise. When investors
offer to invest funds or to come onboard, the contracts and terms and
conditions can be discreetly vetted by a lawyer. It pays in the long run.
Problems or concerns or implications should be known and understood in advance
then later when valuable man hours are invested with negativity. You actually
are shielding yourself and your company. Broadly this is the gamut we father
son could think off.
Ethical Issues
The purpose of a start-up is to earn profit but while earning profit
ethics should not be ignored. The start-ups should comply with the laws and
regulations and at the same time, it should not forget their duty towards the
community, people, customers, and the company.
- Duties towards the customers – The start-ups should not indulge in any kind of activity
which may be detrimental to the interest of the customers, the start-ups
should accept the feedback from the customers and should take care of the
after-sale services and assist the customers. A start-up can grow only
with the help of satisfied and happy customers.
- Duties towards the employees – The employees for a start-up are as important as wheels for
a car, be it a small or big employee everyone’s contribution is necessary
for the proper growth and functioning of a start-up. The start-up should
be legally as well as ethically give regard to the rights of the
employees. They should be given proper treatment, timely payment of salary
and allowances, the Start-ups should have a proper system for hearing the
grievances of its employees and it should try to keep its employees
motivated in order to maintain healthy growth of the start-up.
- Duties towards the environment – The Startups should be careful that they obtain all the
legal certificates, permissions, and permits from the government bodies
and they should not involve in any activity which may have a negative
impact on the environment.
- Duty towards the Start-up – The employees in a start-up should prioritize the interest
of the start-up rather than their personal interest. All the employees
should work together for the growth of the start-up.
- Duties towards the community – The Startups should be careful that they should not in any
manner cause harm to the sentiments of the people and they must follow a
proper pathway for the betterment of the society by keeping provisions of
investing in social causes like education, food, environment, etc.
Start-ups should be careful about the religious sentiments of the people,
especially while advertising.
- Issues with respect to Labour
laws – It would be wise for a start-up or any
other company to be well-versed with the labor laws and the local laws
because when we are hiring some person to work for us then we have several
legal as well as ethical responsibilities towards that person as there are
several statutes which protect the rights of the laborers with respect to
the working hours, sexual harassment at the workplace, payment of wages,
payment of bonus, etc. However, the new start-up, India initiative which
was launched by prime minister Narendra Modi in 2015 exempts the start-ups
from labor inspection.
- Use of deceptive or inappropriate
marks – Since the launch of the Make in India
initiative by the Narendra Modi Government in September 2014. People have
connected their patriotic sentiments with the make in India campaign and
many businesses and start-ups could be seen using the make in India logo
on their products in order to market their products in the name of the
country and befooling people. Back in 2016, a Noida-based start-up named
Ringing Bells announced the launch of a smartphone named Freedom 251 at
exceptionally low cost which gained attention all over the country. It
came up with an advertisement on the front page of several local
newspapers which consisted of India’s tricolor flag and later on the
company ended up merely as a scam.
The improper use of such marks or emblems is prohibited from use under the Emblems and Names (Prevention of Improper Use) Act, 1950 which prohibits any person from using or continuing to use, for the purpose of any trade, business, calling, or profession, or in the title of any patent, or in any trademark or design, any name or emblem specified in the Schedule or any colorable imitation thereof without the previous permission of the Central Government or such officer of Government as may be authorized in this behalf by the Central Government. The start-ups should keep in mind that they should not use any mark or emblem or logo which is prohibited by law from use.
The start-ups should not try to befool the customers by using the certification marks without obtaining the certificates from the competent authorities. If any individual for any reason misrepresents any certification mark as registered in regard to any products or services; then he/she by law is punishable with imprisonment for a term which may extend to three years or with fine, or both.
Dealing with counterfeit goods
The start-ups should avoid the sale or promotion of food, beverages,
health supplements, medicine, auto parts, clothes, beauty products, pirated
software. The US Trade Representative (USTR) offices ‘Notorious Market’ report
has marked Snapdeal and Amazon for the sale of counterfeit products. The sale
and promotion of such goods are detrimental to the start-up’s reputation, the
manufacturer as well as the consumers.
The entrepreneur has so many things on
his or her mind: the "value proposition," the features of the product
or service, financing, technology, building the team, getting the phones
installed, just surviving from month to month. What role can and does ethics
play in the critical first months and years of a company's existence? What can
the entrepreneurial team do to give ethics a role in the start-up?
Be Ethical with the Actual Technical
Leads – A Request
The study of how ethics works in
companies known as "organizational ethics" has unfortunately focused
primarily on larger enterprises. Starting in the mid-1980s, many larger
companies established ethics programs staffed by ethics officers. These
officers have encouraged others to study how they operate and to measure the
effects of their programs. Those who study organizational ethics, fortunately,
have been just as interested in how other enterprises those without formal
ethics programs succeed in making their companies ethical and value-centered.
These insights help us examine how start-ups deal with ethics.
It is obvious the start-up company is
unlikely to establish a formal ethics program or appoint an ethics officer,
though some start-up CEOs proudly declare that they are the new ventures
"ethics officer." Even without a formal program, however, start-ups
can create and many have created a very effective commitment to ethical
practice.
Examination of the best practices of
these start-ups reveals several key steps new ventures can take to make ethics
a distinguishing mark of the start-up's culture:
1. Ethical start-ups recognize the
ethical dilemmas that surround them in the first few months. The pressures to cut ethical corners are great in a start-up. How
much puffery do you use in presenting your idea to venture capitalists? How do
you divide stock ownership and options fairly among the founding team and later
hires? How reliable does a product have to be before you ship it? How creative
can you be in your accounting when the value of your stock is so sensitive to a
stumble? When a deal falls through, how quickly do you tell your board and your
funders? How generous can you afford to be in employee benefits in the early
days?
2. Ethical start-ups make ethics a
core value of the enterprise. Start-up founders
have discovered that they must explicitly embrace doing business ethically to
counter the temptations to fudge various standards. Ethics should appear in
business plans, in company mission statements, and in all other company documents.
3. The ethical entrepreneur finds
early opportunities to make his or her ethical commitment real. A Silicon Valley entrepreneur who took over a months-old company
recently refused to send faulty financial data to the venture capitalists, over
the objections of his new team. "You just don't do business that
way," reflects the entrepreneur, who enjoys both financial success and a
superb reputation today. He communicated clearly from that day the ethical
standards he and the company would follow.
4. The ethical entrepreneur
anticipates the ethical tensions in day-to-day decisions. As business plans are written and product capabilities are
described, the ethical tension between the truthful and the "hopeful"
is inevitable. As a start-up tries to attract top talent, there is an
unavoidable ethical tension in determining how rosy a picture to draw for the
prospect. The ethically thoughtful entrepreneur anticipates these tensions and
talks about them with the team before the situations are confronted. In later
years of a company's life, this practice will become more formal "ethics
training."
5. The ethical entrepreneur welcomes
ethical questions and debates. Some situations
cannot be anticipated, and the ethical entrepreneur must always keep an open
door so that new ethical issues can be worked out. Even the willingness to take
time to discuss and resolve tough ethical dilemmas gives the signal that ethics
is important in the start-up.
6. The ethical entrepreneur is
watchful about conflicts of interest. It is hard to
single out one area of particular ethical concern in start-ups because there
are so many of importance. However, the world of high-tech start-ups emphasizes
partnerships, strategic alliances, and "virtual relationships." These
arrangements are rife with opportunities for conflicts of interest where an
entrepreneur or start-up employee can line his or her own pockets to the
detriment of the organization. An early and consistent stand against
questionable conflicts of interest is an important dimension of a start-up
ethics effort.
7. The ethical entrepreneur talks
about the ethical values all the time. The frantic pace of
start-ups and their rapid growth create short memories and a staff that is
often very new to the enterprise. Only by continually articulating the ethical
commitment can the entrepreneur be sure the members of the organization
particularly new hires understand the ethical commitment and know it is
real.
8. The ethical entrepreneur weeds out
employees who do not embrace the ethical values of the company. Hiring is among the most important strategic steps a start-up takes.
Inevitably, the venture will hire some individuals who believe financial
success, perhaps just personal financial success, is the only value. The
ethical entrepreneur is on the lookout for "teammates" who do not
share the company's values and weeds them out before they can do damage to the
reputation or culture of the firm.
9. The ethical entrepreneur looks for
opportunities to engage the company in the community. The start-ups preoccupation with meeting product and financial
goals and with its own growth can lead to blindness about anything other than
personal gain. Ethical entrepreneurs find ways to engage the team in community
service and to emphasize the continuing importance of the teams family
relationships.
10. The ethical entrepreneur takes
stock occasionally. Just as the entrepreneur must
keep an eye on the start-up's cash flow and produce a balance sheet
periodically, so he or she must also take stock of the company's commitment to
its ethics and other values.
11. The ethical entrepreneur renews
the commitment to ethical behavior. Companies change
as they grow. The most pressing ethical dilemmas of a Rs 100 crore or a Rs 1000
crore company differ from those of a fledgling start-up. Ethical values and the
commitment to ethical behavior must be recast and re-communicated periodically,
preparing the company and its employees to deal with the ethical dilemmas
currently faced.
12. Respect your mentors and those who
assisted you, being ungrateful to the mentor is also being unethical. I have
myself undergone this ad such experiences have been shared by other mentors
too.
The rewards of being an ethical
start-up are many. Personal and team satisfaction is the most prominent.
Workers who feel free to act ethically and to deal with others ethically feel
better about themselves. Greater personal satisfaction translates into higher
productivity and to lower turnover.
For the individual entrepreneur, a
reputation for ethical dealing can increase the opportunities for business
partnerships and lower the "transaction costs" of managing an ongoing
relationship. "The ability to trust the other party and to do business on
a handshake speeds up the progress we can make," commented one
entrepreneur. A reputation for ethical dealing can make it much easier to
attract employees and financing to the current venture or the next.
Business ethics is a fundamental aspect of any successful
startup. It involves making ethical decisions and conducting business in a
responsible and morally upright manner. By prioritizing ethics, startups can
build trust with their stakeholders, including customers, employees, and
investors.
Integrity and honesty are key values that should guide every
decision and action, as startups that prioritize ethics are more likely
to maximize customer retention, gain a
competitive advantage, and foster a positive reputation in the market.
In
sum:
Ethical business practices contribute to long-term success
and sustainability.
By acting ethically, startups can avoid legal issues and
potential damage to their reputation.
Ethical behavior creates a positive work environment and
promotes employee satisfaction and loyalty.
Key Principles of Business Ethics
Before looking at the five essential aspects of business
ethics for startups, let's analyze some of its key principles:
Integrity: Upholding honesty and transparency
in all business dealings.
Respect: Treating all
stakeholders, including employees, customers, and partners, with fairness and
dignity.
Accountability: Taking responsibility for one's actions and ensuring that
ethical standards are upheld.
Compliance: Adhering
to legal and regulatory requirements to maintain ethical practices.
Sustainability: Considering the long-term impact of business decisions on
the environment and society.
Business ethics checklist questionnaire for your startup business
When
it comes to running a business, there are a lot of ethical considerations to
take into account. From how you treat your employees to how you interact with
your customers, it’s important to always act with integrity. here’s a business ethics checklist:
1.
Are you familiar with all the laws that apply to your
business? Does your action violate the law?
2.
Have you made a clear & public commitment to
integrity? Do you have policies to back it up?
3.
If you have doubts about any particular action, can you
proudly tell others about this action? Is your gut feeling or conscience
telling you ‘no’?
4.
Are your deals/transactions transparent to all
concerned parties?
5.
Are your transactions/deals documented?
6.
Would your transactions stand up to audit?
7.
Do your company policies align with your spiritual teachings
on bribery and corruption?
8.
Do you have policies against corruption?
9.
Do you treat your employees fairly and with respect?
This includes things like providing fair wages and working conditions, as well
as not tolerating any form of discrimination or harassment.
10.
When taking an action, ask yourself – “would it be ok
if someone did the same to you?”
11.
When taking a particular action, ask yourself – “In the
long run, would I regret doing this?”
In
conclusion, you as an entrepreneur, should be aware of the ethical implications
of their actions and make decisions that are not only profitable but also
reflect the company’s values.
By
following these simple tips, you can help your business maintain a positive
reputation while still achieving success in today’s competitive market.
To sum up, it is crucial for start ups to not only focus on innovation
but also ensure robust ethical and legal foundations. Engaging with a
knowledgeable lawyer early on can prevent potential pitfalls and facilitate
smoother growth. Additionally, fostering a culture of integrity and
transparency within the team can significantly enhance trust and long term
success.
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